Collection
For people verifying
Were you asked to verify your identity with Didit? Start here to learn what to do if it failed, what happens to your data, and who can help with your account.
Getting verified
3 articles- I was asked to verify my identity with DiditA business you're signing up with sent you a Didit verification link - here's what that means, what to expect, and where to go if something goes wrong.
- My verification failed - what nowMost failures are fixable and are about the photo, not you. Here is what to try, and why only the business that sent you the link can change the result.
- Didit can't access your account, money, or verificationVerification codes, withdrawals, wrong personal data, account changes and deletion requests belong to the business you verified for. Here is how to reach them.