The first 50,000 active users each month are free on every plan. See the price per active user after that, what counts as active and what needs Growth or Scale.
The first 50,000 active users each month are free on every plan, Free included. After that you pay $0.02 per active user, and the price drops as your volume grows. An active user is a person who signs in during the month and comes back at least a day after signing up. People who sign up and never return are free, and Sandbox is always free. Some security and branding features need Growth or Scale.
#Price by volume
Each person is priced by their place in your organization's month, so only the users above a tier boundary pay that tier's price.
| Active users in a month | Price per active user |
|---|---|
| First 50,000 | Free |
| 50,001 to 100,000 | $0.02 |
| 100,001 to 1,000,000 | $0.018 |
| 1,000,001 to 10,000,000 | $0.015 |
| Above 10,000,000 | $0.012 |
These are list prices. Your plan's discount applies to them as to every other Didit price: 4% off on Growth and 10% off on Scale. On Scale, for example, the first paid tier is $0.018 per active user, which is the price the console shows you.
No plan limits the number of active users. Sign-ins are never blocked when you pass the free allowance.
#What counts as an active user
- Counts: a person who signs in during the month and comes back at least a day after signing up.
- Does not count: a person who signs up and never returns.
- Sandbox: never counts and never costs anything.
The free allowance belongs to your organization and covers all of its Live applications together. It resets every month and does not roll over.
#Two examples
30,000 active users. All 30,000 are inside the free 50,000, so the cost is $0.
120,000 active users.
| Part | Users | Price | Cost |
|---|---|---|---|
| First 50,000 | 50,000 | Free | $0 |
| 50,001 to 100,000 | 50,000 | $0.02 | $1,000 |
| 100,001 to 120,000 | 20,000 | $0.018 | $360 |
| Total | 120,000 | $1,360 |
Check: 50,000 + 50,000 + 20,000 = 120,000 users, and $1,000 + $360 = $1,360.
#How you pay
Authentication is paid like every other Didit check. Your plan's monthly credit pays first, then your balance. See how pricing and credits work. Authentication events and webhooks are not billed. You pay by active user only.
#What each plan adds
Every plan includes Authentication and the free 50,000 active users. The plans add these parts:
| Part | Free ($0) | Growth ($99 a month) | Scale ($299 a month) | Enterprise (custom) |
|---|---|---|---|---|
| Remove the "Secured by Didit" badge | No | Yes | Yes | Yes |
| Two-step login (MFA) | No | Yes | Yes | Yes |
| Custom session length | No | Yes | Yes | Yes |
| User bans, and allow and block lists at sign-in | No | Yes | Yes | Yes |
| Custom email and SMS templates | No | Yes | Yes | Yes |
| Company logins (SAML, OIDC) for your customers' organizations | No | No | Yes | Yes |
| 30 days of sign-in logs | No | No | Yes | Yes |
| SOC 2 report | No | No | Yes | Yes |
On Free, the hosted sign-in page shows a "Secured by Didit" badge, and sign-in emails and SMS codes use Didit's own wording. Until you have sign-in logs, your sign-ins show only in the totals on the Overview page. The SOC 2 report cannot be downloaded from the console yet: the Security documents card on Security and sessions reads "Not available for this application yet". On Growth and above, and in every Sandbox application, your application's Blocklist and Allowlist in Lists apply at sign-in. On the Free plan, a Live application's lists apply to identity verification only. See bot protection, MFA and sessions for how to use these settings.
#See your usage in the console
Open Settings, then Billing and plan, then Usage. The Included every month section lists Authentication with how many of your included active users you have used, and the day it resets.
#Related
- Add sign-in to your app
- How pricing and credits work
- The Billing and plan page
- Didit pricing in the documentation
Still stuck? Talk to a human.
Include your organization ID and the session ID you are asking about.