Stop, don't pay or send more documents, report it to the police and write to privacy@didit.me. Didit never asks the people it verifies for money.

Short answer

Stop all contact, don't pay anything and don't send more documents. Report it to your local police, and write to privacy@didit.me so Didit can find your verification and review the account that asked for it. Didit never asks the people it verifies for money, including to delete their data.

A verification link proves nothing about who sent it: anyone can open a business account and send one. If the job, flat or deal that came with the link now looks fake, here is what to do and what Didit can do.

#What to do now

  1. Stop and don't pay. Don't send money or more photos of your documents.
  2. Keep the evidence: the messages, the link you were sent, any payment requests and screenshots.
  3. Report it to the police. If they need a contact at Didit, give them privacy@didit.me.
  4. Tell Didit, as below.

#Tell Didit

Write to privacy@didit.me with what happened and the details Didit needs to find your verification:

  • Your full name as it appears on your identity document
  • The type of document (passport, ID card, driving licence) and your nationality
  • Roughly when you verified
  • The verification link, if you still have it
Important

Don't attach photos of your identity document or your selfie. Didit doesn't need them to find your verification.

If you also want your verification data deleted, say so in the same email.

#What Didit does

Didit locates the verification and passes your report to its compliance and security team, which reviews how that business account uses Didit. Didit can keep the verification record so it's available if the police ask for it.

Didit is a verification tool that businesses sign up to. It does not certify that a business is legitimate, and having a Didit account is not an endorsement by Didit.

#What the business already has

The business that sent you the link receives the result of your verification, including the images of your document and your selfie, in its account. That's why reporting it to the police matters even after you've told Didit.

#Didit never asks you for money

Didit is paid by the businesses that use it. Nobody at Didit contacts people on WhatsApp about privacy requests, and Didit never asks for money to delete data.

If someone claiming to be Didit offers to delete your data for a fee, don't pay and block the number. They likely know your name because they are the same people who sent you the verification link. Add their messages to your police report.

Still stuck? Talk to a human.

Include your organization ID and the session ID you are asking about.

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